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SureVoIP shortlisted for prestigious industry award

Open SourceSuretec

Aberdeen-based internet telephony service provider SureVoIP has been shortlisted for a prestigious industry award.


The company is one of six finalists in the ‘Best Business ITSP (Internet Telephony Service Provider) for SMEs’ category of the 2011 ITSPA (Internet Telephony Service Providers’ Association) Awards.


The winner of the accolade – presented to the company which the judging panel deems provides the best service for small and medium business users – will be announced at an awards ceremony in the iconic BT Tower in London, on Monday, March 7.


In order to make the shortlist, SureVoIP had to undergo a rigorous assessment process, which involved providing comprehensive details on its service offering, as well as a period of technical testing.


The testing element of the assessment stage entailed over 1000 calls being made via SureVoIP’s internet telephony lines over a 3 month period to measure a number of metrics including voice quality, delays and background noise.


VoIP (Voice over Internet Protocol) offers significant improvements to the flexibility, speed and cost of global communication through transmitting voice and multimedia communication through the Internet, as opposed to the fast-disappearing Public Switched Telephone Network (PSTN).


Gavin Henry, Managing Director of SureVoIP – which became the first company in Scotland to achieve ITSPA Quality Mark accreditation in December 2010 – commented on the company making the shortlist:


“We are thrilled to be in the running for such a highly respected industry award.
“Being named as a finalist is a major, exciting achievement for SureVoIP, particularly considering the company has only been operating for a matter of months, having been launched in November 2010, but with all services being quality tested over the previous year before launch.
“Making the shortlist – which involved SureVoIP being assessed by top industry professionals – highlights the exceptional quality of service we already provide customers with and bodes well for the future success of the company.”


SureVoIP, which is a division of IT and telecoms support specialist, the Suretec Group, was established to harness and utilise the vast technical expertise and experience with VoIP suppliers, which the group had acquired through its initial services relating to VoIP consultancy.


Established in Scotland in 2003, the Suretec Group specialises in open source IT support and consultancy, open source telecoms and training in open source software. SureVoIP is the fourth division within the group, which also includes Suretec Systems, Suretec Telecoms and Suretec Training.


For further information about SureVoIP please call 01224 900 123 or visit




Issued by Mackenzie PR on behalf of SureVoIP. For further information please contact Paul Beaton or Andrew Reid on (01224) 580 188 or email


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