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SureVoIP Earns ITSPA Quality Mark

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ITSPA, The Internet Telephony Service Providers Association, have awarded SureVoIP the ITSPA Quality Mark. This mark is awarded to eligible ITSPA members who demonstrate clear defined customer service specifications and adhere to ITSPA's defined frameworks for:
 
 
SureVoIP is a VoIP business service provider in the UK and one of only a few that have been awarded this mark. 
 
More information on the quality mark can be found here.

NORTH EAST IT COMPANY BECOMES COUNTRY’S FIRST DEDICATED INTERNET TELEPHONY SERVICE PROVIDER

AsteriskCatalystDojoFreeSWITCHLinuxOpenLDAPOpenSIPSOpen SourcePerlPostgreSQLSuretec North-east IT and telecoms support specialist, the Suretec Group, has become the first dedicated internet telephony service provider in Scotland, with the launch of a new company division, SureVoIP.

The creation of SureVoIP – a Voice over Internet Protocol (VoIP) service provider – follows Suretec securing approval from UK communications industry regulatory body, Ofcom, to assign UK telephone numbers.

As an Ofcom regulated VoIP provider with its own telephone number allocations, SureVoIP has been approved to assign phone numbers to clients across the UK and Northern Ireland. The company can also supply global numbers for at least 60 countries.

This is a unique offer within the Scottish market, as other internet telephony specialists within the country must act as ‘middle-men’ between the client and an approved service provider. The result is that SureVoIP and its partners have higher control over costs and can offer preferential and transparent rates that are to the benefit of clients.

Continue reading "NORTH EAST IT COMPANY BECOMES COUNTRY’S FIRST DEDICATED INTERNET TELEPHONY SERVICE PROVIDER"

Increase in enquiries for migrations from Sun Directory and other directory servers to OpenLDAP

LinuxOpenLDAPOpen SourceSuretec Hi all,

Everyone involved in the directory sector and OpenLDAP has been seeing lots more enquiries to migrate from Sun Directory to OpenLDAP as the future of Sun Directory, now Oracle owns Sun is becoming a concern, as is their new pricing model. We obviously have experience doing this and migration from any other directory server.

If you want to convert your enterprise directory from a proprietary and expensive closed-source supplier to OpenLDAP, a modern, more efficient, and less expensive Open Source software solution please do contact us.

Our partners Symas also have a Directory Services Upgrade Program that we can do for you in the UK:

Convert your Enterprise Directory from a proprietary and expensive closed-source supplier to OpenLDAP, a modern, more efficient, and less expensive Open Source software solution. Typically, enterprises dramatically reduce their annual cost converting to OpenLDAP from Sun, Oracle, Netscape, or iPlanet Directory Services products. The workload requires half or less the power and capacity for substantially improved performance. This is a relatively easy transition to make because LDAPv3 is highly standardized and OpenLDAP conforms to the most demanding requirements of the Internet Standards (RFC[?] 4511 and related RFCs)..

Symas Corporation will be glad to consult with your team and offer you a fixed-price, fixed schedule offer for conversion of your Enterprise Directory technology. This service includes:

- A complete evaluation of your present Directory Services servers
- A Detailed plan for implementation of the new technology
- A roadmap for conversion of existing LDAP[?] applications and data feeds
- Conversion of schema definitions
- Access Control conversions/implementation
- Database transfer and clean-up
- OpenLDAP deployment, tuning and configuration
- SSL Certificate Conversion
- Database reload
- Assistance with application testing
- Operational team training (LDAP University)
- One year of standard Gold
- level Symas OpenLDAP technical support


Please do contact us.

Thanks,

Gavin.

XConnect Announces U.K. High-Definition Voice Initiative - SureVoIP ITSP join

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First to join from the U.K. are service providers Simwood, SureVoIP and thevoicefactory.


SureVoIP is us!

Here's some news on this:

http://www.voipmonitor.net/2010/09/07/XConnect+Announces+UK+HighDefinition+Voice+Initiative.aspx
http://hdvoicenews.com/2010/09/07/xconnect-announces-hd-voice-exchange-available-worldwide-uk-promotion-with-polycom-broadsoft-and-dialogic/
http://www.mgraves.org/2010/09/hdvoice-making-progress-in-the-uk/
http://www.telecompaper.com/news/article.aspx?cid=755463 Continue reading "XConnect Announces U.K. High-Definition Voice Initiative - SureVoIP ITSP join"

VoIP solutions could benefit from iPhone 4 - Why bother? Get an Android Open Source phone and the new VoIP features now

AsteriskFreeSWITCHLinuxOpen SourceSuretec Hi all,

The iPhone 4, which was officially unveiled on the June 7th at a presentation in San Francisco, includes several new features that will benefit VoIP users. These are touted as:


  • Multi-task when making a VoIP call, so customers can access other applications, such as a calendar, during a conversation.

  • Built-in noise cancellation to eliminate background sounds when making VoIP calls.

  • Videoconferencing will also be possible between iPhones via the Face Time feature, allowing remote employees to partake in business meetings.

  • Longer battery life, while the screen resolution has been significantly improved compared to previous models.



The iPhone 4 will be available in the UK from June 24th.

Wow you may think this is amazing, but all these features have been available on Android phones (Google's Open Source mobile operating system) for ages. I've just got an HTC Desire from O2 and it's the No.1 phone in the world right now. It can do all of above and more, plus the Sipdroid VoIP client is free and works on 3G and WiFi using our VoIP services or anyone elses. Best of all it's free software and just works.


Another good blog post covers why the iPhone can never keep up with Android or Open Source:

"Through a bevy of handset makers, Android can offer a variety of phones that will make it difficult for
Apple to beat with just one hardware release a year. While it is hard to

ever go wrong with an iPhone, Android offers a ton of alternative form

factors, price points and carriers: Sprint (NYSE: S) has released the

first 4G phone on Android; T-Mobile has a new competitive Android phone

with a slide-out keyboard; the HTC Incredible sold by Verizon has been

flying off store shelves; and even Google’s Nexus One still boasts some

of the latest hardware. Not to mention new Android phones from Samsung

and LG (SEO: 066570) coming later this summer."


Google now have figures to show that 100,000 open source Android mobile phones are getting activated daily!

Gavin.

Suretec allocated a Communications Provider Identity ("CUPID") code by Ofcom

AsteriskCatalystDojoFreeSWITCHJabber/XMPPLinuxOpenLDAPOpenSIPSOpen SourcePerlPostgreSQLSuretec Exciting news!

Our Communications Provider Identity ("CUPID") code application has been processed by Ofcom and we just received our number of 291.

The start of many good things to come with our own VoIP provider SureVoIP (brand and website being worked on now). We're also listed as an ITSP at ITSPA.

Thanks,

Gavin.

UC Expo 10th March

AsteriskFreeSWITCHLinuxOpenLDAPOpenSIPSOpen SourceSuretec








A quick note to say we will be attending UC Expo - The UK's leading Business Enterprise Communications Event.

I know we've been very quiet this year, but there's a good reason for this. Keep your eyes pealed for a big announcement in the next few months about our new VoIP provider (Internet Telephony Service Provider) - SureVoIP (redirects to main site for now).

Gavin.

Suretec Telecom in the Oil and Gas press

AsteriskLinuxOpen SourceSuretec Suretec Telecom are featured in Platform Oil and Gas magazine:

PLATFORM is a high quality, monthly magazine with editorial, features and advertising relevant to professionals in the oil and gas industry. As well as news, views and technological developments, attention is focused on new products and services, innovations, legislation, contract awards and on the people who form the backbone of the industry.

The Oil and Gas magazine read by decision makers

The monthly magazine for the UK oil and gas industry.
Read onshore and offshore.
* The best way to publicise your business and services.



Full article





and Roustabout Energy International magazine:

Established in Aberdeen in 1972 by Roustabout Publications Ltd., the magazine is one of the longest running, privately owned monthly publications covering the energy sector in the UK and overseas.

The magazine is headquartered in Aberdeen, Scotland, the acknowledged centre of UK North Sea activity. Its international presence is enhanced by representation in Houston, Texas, and an agent in Dubai, serving the Middle East region.

Magazine Circulation: 10000 Aberdeen and North East Scotland 6000 - Other areas in UK 1000 - International 3000


Full article (page 62).

Suretec now have a merchant account!

AsteriskCatalystDojoJabber/XMPPLinuxOpenLDAPOpenSIPSOpen SourcePerlPostgreSQLSquidSuretec It's been a long process, almost 6 weeks, what with the new laws regarding PCI DSS compliance as of the 1st of October 2009, PCI DSS Scans, Business plans, website terms and connditions and many more things we have a merchant account at last!!!

This is mainly for our new Internet Telephony Service Provider called SureVoIP which is currently live with various customers but has no front facing sales and marketing site yet, only the admin and customer portal.

We'll keep you posted with a proper press release in due course.

Thanks,

Gavin.

Pika Warp Asterisk appliance with FreePBX

AsteriskLinuxOpen SourceSuretec We've been using the pikawarp for quite a while now in its CTI appliance function for our On-Hold marking product. However, it can also function as an Asterisk appliance.



We all know how powerful Asterisk is, but without an easy GUI like FreePBX it is hard for end users. That's where FreePBX on the warp comes in. It's fast, has all the usual features and even records calls as long as you have a decent size flash card. Oh, and it can fax too!!

For the price, customisation ability, documention and to have FreePBX and not the core Asterisk GUI it is a massive win for Pika!!!

Contact us for more information on deploying an Asterisk appliance for your organisation

Suretec VoIP platform coming soon - SureVoIP

AsteriskCatalystDojoJabber/XMPPLinuxOpenLDAPOpenSIPSOpen SourcePerlPostgreSQLSuretec A quick update:

SureVoIP a new startup ITSP will be launched by Suretec very soon. It is currently in development and being installed in a Scottish datacentre using various enterprise grade Open Source products. Keep an eye out for when it goes beta and will be available at http://www.surevoip.co.uk

OpenLDAP Quick Tips: Changing your rootdn password without slapd.conf

LinuxOpenLDAPOpen SourceSuretec Hi All,

Here's my second tip in the "OpenLDAP Quick Tips" series:

"You want to manage the rootdn users password using the same tools as you use for normal users in your OpenLDAP directory server":

You would normally set your rootpw in slapd.conf like so:

CODE:
database bdb directory /usr/local/var/openldap-data suffix "dc=example,dc=com" rootdn "cn=admin,dc=example,dc=com" rootpw testing


If you leave out the rootpw line and add the rootdn user as a normal user with a userPassword attribute:

CODE:
dn: cn=admin,dc=suretecsystems,dc=com objectClass: organizationalRole objectClass: simpleSecurityObject cn: admin description: rootdn user userPassword: {SSHA}my_encrypted_password_hash_using_slappasswd


This then means you can change the rootdn password with tools like ldappasswd etc.

Note: this example does not cover cn=config where you can change 99% of OpenLDAP settings and config on the fly. The equivalent rootdn entry in cn=config would look like:

CODE:
olcRootDN: cn=admin,dc=example,dc=com olcRootPW: testing


you could use ldapmodify or similar to change above.


If you have an entry for our "OpenLDAP Quick Tips" series, why not e-mail your tip to us.