The Suretec Blog

A leading Software as a Service (SaaS) provider will be hoping to escape with the gold after being shortlisted for a national awards event held at the Tower of London.

SureVoIP is in the running for further honours at the ITSPA Awards 2017 – organised by the Internet Telephony Service Providers Association – less than 12 months after clinching victory at last year’s final.

Continue reading "London calling for Scots technology firm SureVoIP after double award nomination"

(28/10/2013) - LINX is pleased to announce the launch of a brand new Internet Exchange for Scotland, which is now fully installed and will be passing its first Internet traffic over the next few days. The exchange called IXScotland will be LINX's first dedicated Internet Exchange (IXP) for the region.

https://www.linx.net/publicity/2013releases/pr2013-02.html

We'll be joining very soon as AS199659!

Independent Internet Service Provider Converged Communication Solutions, along with SureVoIP, Scotland’s leading Internet Telephony provider, have been appointed as the preferred suppliers of Internet and communication services to the Aberdeen Energy and Innovation Parks.

The contract, which is potentially worth over £350,000, will see Converged supply Internet services to the parks, with SureVoIP providing IP telephony (VoIP).

The provision of services will bring advanced technology to the eighty-plus businesses located within the parks, which are held in joint venture by Buccleuch Property and Scottish Enterprise. The offering will be launched across the parks as a new ‘serviced’ office provision to all park tenants.

"We are absolutely delighted to have secured this significant contract with the Aberdeen Energy & Innovation Parks and look forward to assisting businesses within the parks to access leading technology for internet and communications,” said Neil Christie, Technical Director for Converged. “We have worked with SureVoIP on a number of projects and look forward to delivering this contract in partnership with them."

"Pre-existing high capacity fibre exists between park tenants and Converged’s backbone network, and consequently we can provide very high bandwidth, very quickly, to new tenants, or those with changing requirements" added Neil.

Business tenants will be able to gain high speed internet access via this fibre at a fraction of the cost of traditional methods. The result is highly reliable bandwidth suitable for carrying a wide range of business critical applications.

SureVoIP managing director Gavin Henry said: "SureVoIP, in partnership with Converged, are delighted to be selected to provide hosted VoIP telephony services to businesses working in and operating from the Aberdeen Energy & Innovation Parks."

"The contract highlights the parks, their owners and managers as forward-thinking organisations, using modern telecommunications to help develop the Scottish economy and allow it to flourish by working directly with service providers."

SureVoIP, regulated by Ofcom, is a member of the Internet Telephony Service Providers Association (ITSPA). The company is also the holder of an ITSPA quality mark accreditation.

Converged Communication Solutions is a leading Aberdeen-based Internet Service Provider (ISP) and IT support company, offering an extensive portfolio of inter-site networking solutions.

NetDev, a leading telco apps developer, has announced SureVoIP as its first customer for DRUM, a new web meeting solution with integrated audio conferencing. SureVoIP is a UK-based provider of Internet telephony which targets the enterprise and SME market.

DRUM was launched in October 2012 as a value-added service to help service providers address the enterprise and small business market. DRUM audio conferencing will be hosted from SureVoIP's network, enabling SureVoIP to extend the range of communications services it offers to its customers, while maintaining control over the service to ensure its customers receive the best possible call quality.

Through DRUM, SureVoIP will be able to address the growing conferencing and web meeting market. According to AMI Research, the combined audio and web conferencing market will grow year on year to reach $2.7 billion by 2014. Despite robust growth in the overall market, service providers have been relatively slow to deliver their own conferencing and web meeting services.

SureVoIP also has the option to deliver DRUM's web meeting application to its customers, in addition to the audio conferencing service. DRUM web meetings is a central repository for every meeting a user attends,allowing participants to create meetings, present and share documents, take notes and assign tasks in the browser. It is an HTML5 application which means users can access and use it from the browser without software downloads or plugins. DRUM also has WebRTC conference calling capability which allows users to join their conference call directly from the web, with no need for an access number or PIN. DRUM web meetings is hosted by NetDev and integrates with audio through simple provisioning settings.

"Audio conferencing is a very natural addition to our services, which means an even fuller range of options for our customers," commented Gavin Henry, Managing Director at SureVoIP. "With DRUM we can extend audio conferencing to a complete web meeting and collaboration solution and WebRTC enabled conference calls can really add value to enterprise meetings and collaboration. By hosting DRUM audio conferencing we maintain ownership of the voice quality and the billing relationship, so we know we can continue to deliver the quality of service that our customers expect from us."

"DRUM delivers audio conferencing as a feature of a much wider web meeting and collaboration service. Users can join and control their conference calls directly from the browser or the fixed/mobile phone", said John Logsdon, CEO and Founder of NetDev. "It adds value to enterprise communications and enables service providers to build revenues from non-subscribers who are invited to the meeting or conference."

About SureVoIP

SureVoIP is a leading Internet Telephone Service Provider and is part of the Suretec Group. Based at Bridge of Don, Aberdeen the company has worked in locations as diverse as Canada, Nepal, the Netherlands and the Seychelles. The company is a member of the Internet Telephony Service Providers Association (ITSPA) and is regulated by Ofcom.

SureVoIP is a brand name owned by Suretec Systems Ltd. Suretec Systems is part of the Suretec Group and started providing commercial VoIP consultancy and services in 2006 using Open Source software. For various reasons relating to technical expertise, commercial growth and experience with VoIP suppliers, Suretec made a strategic and financial commitment in January 2009 to create a fully owned communications provider using Voice Over IP called SureVoIP, which is regulated by Ofcom.

For further information visit www.surevoip.co.uk or call 01224 900123.

About NetDev

NetDev is a UK-based telco apps developer and managed services provider founded in 2003. NetDev is a self-funded, profitable business which develops and manages carrier-grade voice applications including audio conferencing.  Its global customer base includes tier one service providers such asBT, eircom and Axtel. NetDev supports open standards and contributes to various open source initiatives.  The company pioneered the use of REST APIs to integrate voice capabilities with web applications and believes HTML5 and Web RTC will transform the future of voice and video communications delivery.

For further information visit http://thisisdrum.com/ and http://www.netdev.co.uk/

Aberdeen-based communications company SureVoIP has just launched an innovative API (application programming interface) which will provide an even better service for customers and partners and allow 100% self-service and interaction with the SureVoIP suite of products and services.



To ensure communications with other products and services, the company has just launched what is believed to be UK VoIP’s first publicly available and documented Application Programming Interface (API) beta of this kind.



Commenting on the move, SureVoIP managing director Gavin Henry said: “It is vital for us to remain at the forefront of technology and it is anticipated that this API will further enhance our ability to provide the broadest possible spectrum to all customers and partners, existing or potential.



“The SureVoIP API can be used to send SMS messages, faxes, generate telephone calls, manage accounts and telephone numbers, subscribe to event notifications and use a feature called OAuth 2.0 which allows third parties to create Apps like those for Twitter and Facebook.



“Various partnerships have been put in place to maximise adoption and many of our existing customers are already incorporating this API into their Mobile App strategy. Because of this, SureVoIP has also started development work on its own mobile app for customers and partners as well as a long list of exciting new ways to make a telephone call.”



SureVoIP is regulated by Ofcom, is a member of the Internet Telephony Service Providers Association (ITSPA) and is a finalist in that organisation’s 2012 awards. The company is also the holder of an ITSPA Quality Mark accreditation. For further information visit www.surevoip.co.uk or call 01224 900123 or email sales@surevoip.co.uk



Notes to Editors



SureVoIP is a leading Internet Telephone Service Provider and is part of the Suretec Group. Based at Bridge of Don, Aberdeen the company has worked in locations as diverse as Canada, Nepal, the Netherlands and the Seychelles. The company is a member of the Internet Telephony Service Providers Association (ITSPA) and is regulated by Ofcom. For further information visit www.surevoip.co.uk or call 01224 900123.

Aberdeen-based internet telephony service provider SureVoIP has been shortlisted for a prestigious industry award.

 

The company is one of six finalists in the ‘Best Business ITSP (Internet Telephony Service Provider) for SMEs’ category of the 2011 ITSPA (Internet Telephony Service Providers’ Association) Awards.

 

The winner of the accolade – presented to the company which the judging panel deems provides the best service for small and medium business users – will be announced at an awards ceremony in the iconic BT Tower in London, on Monday, March 7.

Continue reading "SureVoIP shortlisted for prestigious industry award"

The innovative application of broadband internet technology to traditional telephony is set to radically change the world of business

TO ESTABLISH and maintain a successful business operation, modern-day professionals require an ever-growing arsenal of technology and tools at their disposal.

Topping the list of non-negotiable requirements are a computer, an internet connection, a mobile phone and, of course, a fixed phone line.

The digital age has brought a multitude of advancements to traditional telephony, which now uses a combination of fibre optic cables, microwave transmission links, cellular networks and communication satellites to send voice communications across the world.

However, the fact remains that traditional analogue systems such as wire circuitry are still used to connect that vital last mile from the exchange to the telephone.

Despite a global outlook, the modern-day professional is still very much tied to local-level restraints of limited flexibility and costliness.

Today, innovative application of broadband internet technology to traditional telephony is abolishing the need for this last mile of copper wiring, and is consequently bringing the modern-day professional into the global community.

Voice over Internet Protocol (VoIP) transmits voice and multimedia communication through the internet as opposed to the traditional phone line – essentially combining the flexibility and cost efficiency of the internet with the main functions of traditional telephony.

Read more: http://www.pressandjournal.co.uk/Article.aspx/2056905?UserKey=#ixzz1AKt10CfU

http://www.surevoip.co.uk/news-events/telephones-professional

We hope you are now rested and ready for 2011.

To celebrate the start of 2011 SureVoIP is having its first January sale. We're reducing the price of our memorable numbers by 50%!

To take advantage of this, from the 5th of January for 3 weeks (until 26th January) simply go to our front page and select your VoIP enabled UK telephone number or go straight to our sign up page (don't forget you can get international VoIP numbers too).

Did you also know that SureVoIP was awarded the Internet Telephony Services Providers' Association Quality Mark? The ITSPA Quality Mark is formal recognition of what SureVoIP has always aimed to implement - a VoIP service that can be trusted to provide its customers with a fair and reliable service which is constantly striving for excellence.

There's never been a better time to use VoIP for your business if you aren't already. You don't need to lose your existing numbers as you can "port" your existing numbers to VoIP and VoIP enable them. Unlike traditional PSTN numbers, your numbers won't be tied to a telephone exchange so you never lose them (good for growing businesses that move office or open a new one)!

We can also move your existing VoIP numbers to SureVoIP and have had quite a few new customers that were with other business VoIP providers move to us.

If you have any questions about VoIP being suitable for your company or in general please call us on 01224 900123 or visit http://www.surevoip.co.uk/contact-surevoip

Original news item

 

• Compliance with all ITSPA approved Best Common Practice documents
• Porting numbers (in and out)
• 999 Calling
• Membership of an industry standard Telecommunications dispute resolution scheme
• Operate a Single Point of Contact (SPOC) for liaison with other telecommunications operators and also the Home Office and other agencies.

Hi all,

Just a quick note to say last week we passed the BT VoIP interconnect interoperability testing which means our interconnect with BT and all our Ofcom number ranges will finally be live next month. We can of course supply numbers and do number porting right now as normal.

Thanks,

Gavin.

Hi all,

Another quick one, just finished a conference call with BT and our credit check and applications are now all complete and approved. We will have our VoIP interconnect with BT live in month or so!!

Cheers,

Gavin.

Hi all,

Looks like all of them are coming in except critically low areas, but we'll use sub-allocations from our carriers for these areas.

We'll have around 98% UK coverage for numbers in the end. We haven't even finished applying or done 03/07/08/09 yet!

We also got our Communications Provider ID and Carrier-Pre-Select numbers.

More later,

Gavin.

Another quick update. We've just received notice of our first ever number allocations from Ofcom.

They are "Location Independent Electronic Comm Services" which are used for VoIP accounts and we have:

05600 51XXXX

Thanks,

Gavin.

Exciting news!

Our Communications Provider Identity ("CUPID") code application has been processed by Ofcom and we just received our number of 291.

The start of many good things to come with our own VoIP provider SureVoIP (brand and website being worked on now). We're also listed as an ITSP at ITSPA.

Thanks,

Gavin.

Just a quick note to say that our application to join the The Internet Telephony Services Providers’ Association has been approved!

More about all this next month.

Thanks,

Gavin.