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London calling for Scots technology firm SureVoIP after double award nomination

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A leading Software as a Service (SaaS) provider will be hoping to escape with the gold after being shortlisted for a national awards event held at the Tower of London.

SureVoIP is in the running for further honours at the ITSPA Awards 2017 – organised by the Internet Telephony Service Providers Association – less than 12 months after clinching victory at last year’s final.

Continue reading "London calling for Scots technology firm SureVoIP after double award nomination"

LINX and Scottish Government announce the launch of new Internet Exchange for Scotland

Suretec (28/10/2013) - LINX is pleased to announce the launch of a brand new Internet Exchange for Scotland, which is now fully installed and will be passing its first Internet traffic over the next few days. The exchange called IXScotland will be LINX's first dedicated Internet Exchange (IXP) for the region.

https://www.linx.net/publicity/2013releases/pr2013-02.html

We'll be joining very soon as AS199659!

Technology companies leading the way at Aberdeen Energy & Innovation Parks

Independent Internet Service Provider Converged Communication Solutions, along with SureVoIP, Scotland’s leading Internet Telephony provider, have been appointed as the preferred suppliers of Internet and communication services to the Aberdeen Energy and Innovation Parks.

The contract, which is potentially worth over £350,000, will see Converged supply Internet services to the parks, with SureVoIP providing IP telephony (VoIP).

The provision of services will bring advanced technology to the eighty-plus businesses located within the parks, which are held in joint venture by Buccleuch Property and Scottish Enterprise. The offering will be launched across the parks as a new ‘serviced’ office provision to all park tenants.

"We are absolutely delighted to have secured this significant contract with the Aberdeen Energy & Innovation Parks and look forward to assisting businesses within the parks to access leading technology for internet and communications,” said Neil Christie, Technical Director for Converged. “We have worked with SureVoIP on a number of projects and look forward to delivering this contract in partnership with them."

"Pre-existing high capacity fibre exists between park tenants and Converged’s backbone network, and consequently we can provide very high bandwidth, very quickly, to new tenants, or those with changing requirements" added Neil.

Business tenants will be able to gain high speed internet access via this fibre at a fraction of the cost of traditional methods. The result is highly reliable bandwidth suitable for carrying a wide range of business critical applications.

SureVoIP managing director Gavin Henry said: "SureVoIP, in partnership with Converged, are delighted to be selected to provide hosted VoIP telephony services to businesses working in and operating from the Aberdeen Energy & Innovation Parks."

"The contract highlights the parks, their owners and managers as forward-thinking organisations, using modern telecommunications to help develop the Scottish economy and allow it to flourish by working directly with service providers."

SureVoIP, regulated by Ofcom, is a member of the Internet Telephony Service Providers Association (ITSPA). The company is also the holder of an ITSPA quality mark accreditation.

Converged Communication Solutions is a leading Aberdeen-based Internet Service Provider (ISP) and IT support company, offering an extensive portfolio of inter-site networking solutions.

SureVoIP Selects NetDev's DRUM for Enterprise Audio Conferencing and Web Meetings

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NetDev, a leading telco apps developer, has announced SureVoIP as its first customer for DRUM, a new web meeting solution with integrated audio conferencing. SureVoIP is a UK-based provider of Internet telephony which targets the enterprise and SME market.

DRUM was launched in October 2012 as a value-added service to help service providers address the enterprise and small business market. DRUM audio conferencing will be hosted from SureVoIP's network, enabling SureVoIP to extend the range of communications services it offers to its customers, while maintaining control over the service to ensure its customers receive the best possible call quality.

Through DRUM, SureVoIP will be able to address the growing conferencing and web meeting market. According to AMI Research, the combined audio and web conferencing market will grow year on year to reach $2.7 billion by 2014. Despite robust growth in the overall market, service providers have been relatively slow to deliver their own conferencing and web meeting services.

SureVoIP also has the option to deliver DRUM's web meeting application to its customers, in addition to the audio conferencing service. DRUM web meetings is a central repository for every meeting a user attends,allowing participants to create meetings, present and share documents, take notes and assign tasks in the browser. It is an HTML5 application which means users can access and use it from the browser without software downloads or plugins. DRUM also has WebRTC conference calling capability which allows users to join their conference call directly from the web, with no need for an access number or PIN. DRUM web meetings is hosted by NetDev and integrates with audio through simple provisioning settings.

"Audio conferencing is a very natural addition to our services, which means an even fuller range of options for our customers," commented Gavin Henry, Managing Director at SureVoIP. "With DRUM we can extend audio conferencing to a complete web meeting and collaboration solution and WebRTC enabled conference calls can really add value to enterprise meetings and collaboration. By hosting DRUM audio conferencing we maintain ownership of the voice quality and the billing relationship, so we know we can continue to deliver the quality of service that our customers expect from us."

"DRUM delivers audio conferencing as a feature of a much wider web meeting and collaboration service. Users can join and control their conference calls directly from the browser or the fixed/mobile phone", said John Logsdon, CEO and Founder of NetDev. "It adds value to enterprise communications and enables service providers to build revenues from non-subscribers who are invited to the meeting or conference."

About SureVoIP

SureVoIP is a leading Internet Telephone Service Provider and is part of the Suretec Group. Based at Bridge of Don, Aberdeen the company has worked in locations as diverse as Canada, Nepal, the Netherlands and the Seychelles. The company is a member of the Internet Telephony Service Providers Association (ITSPA) and is regulated by Ofcom.

SureVoIP is a brand name owned by Suretec Systems Ltd. Suretec Systems is part of the Suretec Group and started providing commercial VoIP consultancy and services in 2006 using Open Source software. For various reasons relating to technical expertise, commercial growth and experience with VoIP suppliers, Suretec made a strategic and financial commitment in January 2009 to create a fully owned communications provider using Voice Over IP called SureVoIP, which is regulated by Ofcom.

For further information visit www.surevoip.co.uk or call 01224 900123.

About NetDev

NetDev is a UK-based telco apps developer and managed services provider founded in 2003. NetDev is a self-funded, profitable business which develops and manages carrier-grade voice applications including audio conferencing.  Its global customer base includes tier one service providers such asBT, eircom and Axtel. NetDev supports open standards and contributes to various open source initiatives.  The company pioneered the use of REST APIs to integrate voice capabilities with web applications and believes HTML5 and Web RTC will transform the future of voice and video communications delivery.

For further information visit http://thisisdrum.com/ and http://www.netdev.co.uk/

SureVoIP Launches Innovative API

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Aberdeen-based communications company SureVoIP has just launched an innovative API (application programming interface) which will provide an even better service for customers and partners and allow 100% self-service and interaction with the SureVoIP suite of products and services.



To ensure communications with other products and services, the company has just launched what is believed to be UK VoIP’s first publicly available and documented Application Programming Interface (API) beta of this kind.



Commenting on the move, SureVoIP managing director Gavin Henry said: “It is vital for us to remain at the forefront of technology and it is anticipated that this API will further enhance our ability to provide the broadest possible spectrum to all customers and partners, existing or potential.



“The SureVoIP API can be used to send SMS messages, faxes, generate telephone calls, manage accounts and telephone numbers, subscribe to event notifications and use a feature called OAuth 2.0 which allows third parties to create Apps like those for Twitter and Facebook.



“Various partnerships have been put in place to maximise adoption and many of our existing customers are already incorporating this API into their Mobile App strategy. Because of this, SureVoIP has also started development work on its own mobile app for customers and partners as well as a long list of exciting new ways to make a telephone call.”



SureVoIP is regulated by Ofcom, is a member of the Internet Telephony Service Providers Association (ITSPA) and is a finalist in that organisation’s 2012 awards. The company is also the holder of an ITSPA Quality Mark accreditation. For further information visit www.surevoip.co.uk or call 01224 900123 or email sales@surevoip.co.uk



Notes to Editors



SureVoIP is a leading Internet Telephone Service Provider and is part of the Suretec Group. Based at Bridge of Don, Aberdeen the company has worked in locations as diverse as Canada, Nepal, the Netherlands and the Seychelles. The company is a member of the Internet Telephony Service Providers Association (ITSPA) and is regulated by Ofcom. For further information visit www.surevoip.co.uk or call 01224 900123.

SureVoIP shortlisted for prestigious industry award

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Aberdeen-based internet telephony service provider SureVoIP has been shortlisted for a prestigious industry award.

 

The company is one of six finalists in the ‘Best Business ITSP (Internet Telephony Service Provider) for SMEs’ category of the 2011 ITSPA (Internet Telephony Service Providers’ Association) Awards.

 

The winner of the accolade – presented to the company which the judging panel deems provides the best service for small and medium business users – will be announced at an awards ceremony in the iconic BT Tower in London, on Monday, March 7.



Continue reading "SureVoIP shortlisted for prestigious industry award"

Telephones for the professional

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The innovative application of broadband internet technology to traditional telephony is set to radically change the world of business

TO ESTABLISH and maintain a successful business operation, modern-day professionals require an ever-growing arsenal of technology and tools at their disposal.

Topping the list of non-negotiable requirements are a computer, an internet connection, a mobile phone and, of course, a fixed phone line.

The digital age has brought a multitude of advancements to traditional telephony, which now uses a combination of fibre optic cables, microwave transmission links, cellular networks and communication satellites to send voice communications across the world.

However, the fact remains that traditional analogue systems such as wire circuitry are still used to connect that vital last mile from the exchange to the telephone.

Despite a global outlook, the modern-day professional is still very much tied to local-level restraints of limited flexibility and costliness.

Today, innovative application of broadband internet technology to traditional telephony is abolishing the need for this last mile of copper wiring, and is consequently bringing the modern-day professional into the global community.

Voice over Internet Protocol (VoIP) transmits voice and multimedia communication through the internet as opposed to the traditional phone line – essentially combining the flexibility and cost efficiency of the internet with the main functions of traditional telephony.



Read more: http://www.pressandjournal.co.uk/Article.aspx/2056905?UserKey=#ixzz1AKt10CfU


http://www.surevoip.co.uk/news-events/telephones-professional

SureVoIP January Sale - 50% off for 3 weeks only

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We hope you are now rested and ready for 2011.

To celebrate the start of 2011 SureVoIP is having its first January sale. We're reducing the price of our memorable numbers by 50%!

To take advantage of this, from the 5th of January for 3 weeks (until 26th January) simply go to our front page and select your VoIP enabled UK telephone number or go straight to our sign up page (don't forget you can get international VoIP numbers too).

Did you also know that SureVoIP was awarded the Internet Telephony Services Providers' Association Quality Mark? The ITSPA Quality Mark is formal recognition of what SureVoIP has always aimed to implement - a VoIP service that can be trusted to provide its customers with a fair and reliable service which is constantly striving for excellence.

There's never been a better time to use VoIP for your business if you aren't already. You don't need to lose your existing numbers as you can "port" your existing numbers to VoIP and VoIP enable them. Unlike traditional PSTN numbers, your numbers won't be tied to a telephone exchange so you never lose them (good for growing businesses that move office or open a new one)!

We can also move your existing VoIP numbers to SureVoIP and have had quite a few new customers that were with other business VoIP providers move to us.

If you have any questions about VoIP being suitable for your company or in general please call us on 01224 900123 or visit http://www.surevoip.co.uk/contact-surevoip



Original news item

SureVoIP Earns ITSPA Quality Mark

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ITSPA, The Internet Telephony Service Providers Association, have awarded SureVoIP the ITSPA Quality Mark. This mark is awarded to eligible ITSPA members who demonstrate clear defined customer service specifications and adhere to ITSPA's defined frameworks for:
 
 
SureVoIP is a VoIP business service provider in the UK and one of only a few that have been awarded this mark. 
 
More information on the quality mark can be found here.

SureVoIP, a UK ITSP based in Scotland and FreeSWITCH

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SureVoIP is Scotland's First Dedicated Internet Telephony Service Provider.


Suretec recently got approval from Ofcom, the U.K. communications regulator, to assign U.K. telephone numbers. Therefore, SureVoIP can assign phone numbers across the United Kingdom and Northern Ireland. The company is also authorised to supply global numbers for over 60 countries.


This is unique in the Scottish market, because other companies act as "middle-men" between clients and service providers.


SureVoIP is partnering with British Telecom (BT) through a VoIP Interconnect to offer clients added benefits. SureVoIP has also partnered with Xconnect on their Global Alliance program, as well as two other U.K. VoIP carriers.


SureVoIP also provides 24/7 emergency telephone support.


Gavin Henry, managing director of SureVoIP, and founding member of the Suretec Group, said, "Our journey to securing the approval from Ofcom has been long and complex, involving the submission of detailed business plans, demonstrating an in-depth knowledge of the Communications Act 2003, various legal requirements, help from ITSPA (we've worked so hard that we will soon be getting the ITSPA Quality Mark), documentation and a significant investment in equipment throughout the U.K. With out FreeSWITCH and the FreeSWITCH community this would not have been possible."



Read original article on FreeSWITCH.org

XConnect Announces U.K. High-Definition Voice Initiative - SureVoIP ITSP join

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First to join from the U.K. are service providers Simwood, SureVoIP and thevoicefactory.


SureVoIP is us!

Here's some news on this:

http://www.voipmonitor.net/2010/09/07/XConnect+Announces+UK+HighDefinition+Voice+Initiative.aspx
http://hdvoicenews.com/2010/09/07/xconnect-announces-hd-voice-exchange-available-worldwide-uk-promotion-with-polycom-broadsoft-and-dialogic/
http://www.mgraves.org/2010/09/hdvoice-making-progress-in-the-uk/
http://www.telecompaper.com/news/article.aspx?cid=755463 Continue reading "XConnect Announces U.K. High-Definition Voice Initiative - SureVoIP ITSP join"

Just signed our BT VoIP interconnect contracts and paid setup fee

AsteriskFreeSWITCHOpenSIPSOpen SourceSuretec Hi All,

Quick one to say we've just signed our BT VoIP interconnect contract and paid up our setup fee. Now on to interop testing then hosting of our Ofcom number allocations!

Our new website will be up very soon for our VoIP ITSP - SureVoIP

Don't worry, that website will be very non-technical in most places unless necessary! :-)

This would not have been possible without the power of Open Source software!

Thanks,

Gavin.

VoIP solutions could benefit from iPhone 4 - Why bother? Get an Android Open Source phone and the new VoIP features now

AsteriskFreeSWITCHLinuxOpen SourceSuretec Hi all,

The iPhone 4, which was officially unveiled on the June 7th at a presentation in San Francisco, includes several new features that will benefit VoIP users. These are touted as:


  • Multi-task when making a VoIP call, so customers can access other applications, such as a calendar, during a conversation.

  • Built-in noise cancellation to eliminate background sounds when making VoIP calls.

  • Videoconferencing will also be possible between iPhones via the Face Time feature, allowing remote employees to partake in business meetings.

  • Longer battery life, while the screen resolution has been significantly improved compared to previous models.



The iPhone 4 will be available in the UK from June 24th.

Wow you may think this is amazing, but all these features have been available on Android phones (Google's Open Source mobile operating system) for ages. I've just got an HTC Desire from O2 and it's the No.1 phone in the world right now. It can do all of above and more, plus the Sipdroid VoIP client is free and works on 3G and WiFi using our VoIP services or anyone elses. Best of all it's free software and just works.


Another good blog post covers why the iPhone can never keep up with Android or Open Source:

"Through a bevy of handset makers, Android can offer a variety of phones that will make it difficult for
Apple to beat with just one hardware release a year. While it is hard to

ever go wrong with an iPhone, Android offers a ton of alternative form

factors, price points and carriers: Sprint (NYSE: S) has released the

first 4G phone on Android; T-Mobile has a new competitive Android phone

with a slide-out keyboard; the HTC Incredible sold by Verizon has been

flying off store shelves; and even Google’s Nexus One still boasts some

of the latest hardware. Not to mention new Android phones from Samsung

and LG (SEO: 066570) coming later this summer."


Google now have figures to show that 100,000 open source Android mobile phones are getting activated daily!

Gavin.

Marketing, Bootstrapping and VC funding

Open SourceSuretec Hi all,

We follow the KashFlow Blog as we use them for our accounts (the only non open source software we use and is based online). Duane, the owner, did an interesting blog post today about External Funding vs Organic Growth.

We're in the Organic/Bootstrapping camp as that's how we've funded our upcoming VoIP service provider called SureVoIP

In the two articles he links to, I liked the TechCrunch one as it lists these 16 things to help raise your profile to help bring in the business to bootstrap:

0. Get on Twitter and Tweet smart things [added Dec 2009]
1. News is a Purple Cow – UK translation: Man Bites Dog
2. Keep in contact – conversations usually beat press releases
3. Negotiate your exclusives
4. Don’t be a leech – Be part of the community
5. Conferences are not news
6. Be a great contact
7. Be a friendly blogger
8. Should you hire a PR firm?
9. Want to join in? Network.
10. Please pitch like a human
11. Understand who you are talking to
12. The media likes CEOs
13. Do you really need to have formal press meetings?
14. One company in a space is not (generally) a story
15. “Yes, but how do I get on TechCrunch.com?”
16. “Strike when the news is hot” added 16 March 2010


In summary Duane closes with something I agree with:

So where does that leave us? I spend a lot of time talking to startups
and there are no hard and fast rules that apply to them all. What I would say is that if there is the opportunity to build a profitable business, while maintaining control and enjoying a reasonable quality of life and all while bootstrapping, then this is the ideal route to take. If there are market forces, competitive issues or limited lifespan pressures that mean that a funding route is the only way to go, then so be it.

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