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SureVoIP shortlisted for prestigious industry award

Open SourceSuretec

Aberdeen-based internet telephony service provider SureVoIP has been shortlisted for a prestigious industry award.

 

The company is one of six finalists in the ‘Best Business ITSP (Internet Telephony Service Provider) for SMEs’ category of the 2011 ITSPA (Internet Telephony Service Providers’ Association) Awards.

 

The winner of the accolade – presented to the company which the judging panel deems provides the best service for small and medium business users – will be announced at an awards ceremony in the iconic BT Tower in London, on Monday, March 7.



Continue reading "SureVoIP shortlisted for prestigious industry award"

Just signed our BT VoIP interconnect contracts and paid setup fee

AsteriskFreeSWITCHOpenSIPSOpen SourceSuretec Hi All,

Quick one to say we've just signed our BT VoIP interconnect contract and paid up our setup fee. Now on to interop testing then hosting of our Ofcom number allocations!

Our new website will be up very soon for our VoIP ITSP - SureVoIP

Don't worry, that website will be very non-technical in most places unless necessary! :-)

This would not have been possible without the power of Open Source software!

Thanks,

Gavin.

VoIP solutions could benefit from iPhone 4 - Why bother? Get an Android Open Source phone and the new VoIP features now

AsteriskFreeSWITCHLinuxOpen SourceSuretec Hi all,

The iPhone 4, which was officially unveiled on the June 7th at a presentation in San Francisco, includes several new features that will benefit VoIP users. These are touted as:


  • Multi-task when making a VoIP call, so customers can access other applications, such as a calendar, during a conversation.

  • Built-in noise cancellation to eliminate background sounds when making VoIP calls.

  • Videoconferencing will also be possible between iPhones via the Face Time feature, allowing remote employees to partake in business meetings.

  • Longer battery life, while the screen resolution has been significantly improved compared to previous models.



The iPhone 4 will be available in the UK from June 24th.

Wow you may think this is amazing, but all these features have been available on Android phones (Google's Open Source mobile operating system) for ages. I've just got an HTC Desire from O2 and it's the No.1 phone in the world right now. It can do all of above and more, plus the Sipdroid VoIP client is free and works on 3G and WiFi using our VoIP services or anyone elses. Best of all it's free software and just works.


Another good blog post covers why the iPhone can never keep up with Android or Open Source:

"Through a bevy of handset makers, Android can offer a variety of phones that will make it difficult for
Apple to beat with just one hardware release a year. While it is hard to

ever go wrong with an iPhone, Android offers a ton of alternative form

factors, price points and carriers: Sprint (NYSE: S) has released the

first 4G phone on Android; T-Mobile has a new competitive Android phone

with a slide-out keyboard; the HTC Incredible sold by Verizon has been

flying off store shelves; and even Google’s Nexus One still boasts some

of the latest hardware. Not to mention new Android phones from Samsung

and LG (SEO: 066570) coming later this summer."


Google now have figures to show that 100,000 open source Android mobile phones are getting activated daily!

Gavin.

All Ofcom number allocations are being approved

AsteriskFreeSWITCHOpenSIPSOpen SourceSuretec Hi all,

Looks like all of them are coming in except critically low areas, but we'll use sub-allocations from our carriers for these areas.

We'll have around 98% UK coverage for numbers in the end. We haven't even finished applying or done 03/07/08/09 yet!

We also got our Communications Provider ID and Carrier-Pre-Select numbers.

More later,

Gavin.

First Ofcom number allocations are in!!!

AsteriskFreeSWITCHOpenSIPSOpen SourceSuretec Another quick update. We've just received notice of our first ever number allocations from Ofcom.

They are "Location Independent Electronic Comm Services" which are used for VoIP accounts and we have:

05600 51XXXX

Thanks,

Gavin.

Yubico key has arrived!

AsteriskCatalystJabber/XMPPOpenLDAPOpenSIPSOpen SourcePerlPostgreSQLSquidSuretec It's taken us a while to get round to ordering one of these Yubikeys from Yubico, but they do look great and have lots of documentation via the wiki.

We're going to be testing them via the pam module for SSH access (and of course using pam_ldap).

So, users in LDAP[?] via pam, and a Yubikey, let's see how it goes!

(will be interesting for logging in a SIP handset via Asterisk or FreeSWITCH that needs one too and all the others technologies Suretec use and support (Catalyst, Perl, PostgresSQL, Squid and more....). We'll see....

Aberdeen’s Suretec Telecom helps holiday dreams come true with open source call recording

AsteriskOpen SourceSuretec

Companies at opposite ends of the UK work together to produce innovative software solution – without ever meeting up




Aberdeen-based Suretec Telecom is in the business of supporting a company that makes holiday dreams come true. Specialising in tailor-made holidays, luxury hotels, unique tours and cruises, DreamTicket luxury holidays is a niche holiday provider to the UK travel market, and it prides itself on operating cost-effectively without ‘middle-men’ so it can keep its prices keen. And it’s based in Surrey.

Suretec Telecom knows how important it is for small and medium-sized businesses to be cost-conscious, and it makes sure that its customers get high tech solutions to telecom questions, at a very competitive price.

‘Dreamticket is a very successful niche holiday business,’ says Gavin Henry, managing director of Suretec Telecom, which was launched in 2009. ‘It grew considerably from its early beginnings to around 11 employees in 2004 – and its telephone system is its lifeblood for providing customers with the right holiday to satisfy their dreams. That’s where we come in.’ Continue reading "Aberdeen’s Suretec Telecom helps holiday dreams come true with open source call recording"

Create an Asterisk hotline/autodial/PLAR without Asterisk!!!

AsteriskOpen SourceSuretec Just a quick one to say that when you think you need Asterisk for a customer request, sometimes you don't!!

A question from a customer yesterday:

Do you know of an IP desk telephone that can be used on a
hotline/autodial/PLAR type basis? Ie pick up one phone and the other
rings, etc.

Tricky bit... no call manager of any sort in-between... just the
phones
direct on the network.



Aastra to the rescue!!! Any of the new 67XXi ranges have a feature either per line or globally like so:

Autodial Settings

Autodial Number
Autodial Timeout


Simply add an IP address in the Autodial Number field for line 1 and when you pick up the handset it dials the other phone on that IP directly. No need to put Asterisk in between or any other system, other than pure IP.

Nice!

P.S. I'm sure most of the business grade IP phones out there can do the same.

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